Surprising way to Improve your Bottom Line in Avaya

//Surprising way to Improve your Bottom Line in Avaya

avayaLet’s face it. Exceptional engineers who have specialized in Avaya Technologies are often difficult to find. If you have the good fortune to find an exceptional candidate after sifting through the dozens of resumes that don’t exactly fit the bill, the average salaries that Avaya engineers earn can often limit your hiring and take away considerable funds that could be used to further grow your team or improve the quality of the services that you’re offering to your clients.

According to (,14.htm), the average salary for a Senior Avaya Engineer can run from $90,000 USD all the way up to $120,000 USD for the right person.

For nearly a decade, many companies have been turning to India to outsource their projects and help boost their bottom line. In a lot of cases, this method has worked well, and has saved companies thousands of dollars. In other case, it just hasn’t been the right fit, since some firms prefer to have their employees in the same time zone, with minimal cultural difference and excellent connectivity.

Recently, a new concept has emerged, that the early adopter companies have already been enjoying for quite some time now. They are full-time, dedicated employees, that speak perfect English, are bilingual in Spanish, and all live in the Eastern and Central time zones. They are independent contractors, meaning it is not required to give them benefits, and they are so grateful to be able to work form the comfort of their homes and spend more times with their families, that the average salary for a Senior Avaya engineer is in the range of $2500-$3000 USD per month.

For example, meet Adonay Andrade, a fully bilingual Senior Avaya engineer with 4+ years experience and certifications in Communications manager (ACSS, ACPIS), Call Management System (ACPIS), as well as Cisco CCNA. In his native Mexico, he was in charge of operations at some of the largest call centers in the country, including that of the national airline, Mexicana. As of March 1st, 2014, Adonay is currently available as a full-time Avaya Engineer via telecommute, and he has already been fully vetted out, tested, interviewed, and has demonstrated extraordinary references. He lives in Central time zone and is available instantly on Skype or Sqwiggle (if you haven’t seen Sqwiggle in action, you should! It is a phenomenal way to manage all of your employees, remote or even across the office!), and the salary that will save you 75% off what a local Avaya engineer would cost you, gives him a fantastic quality of life for himself and his family, allowing him to work in the comfort of his own home.

This model works, and works well.

Technology has come a long way since the days of having to send paper memos and gather around the office water cooler to talk. According to the popular website, “TheAmerican Telecommuting Association reported employee productivity rising by 10 to 15 percent while workathomesuccesscited reduced absenteeism and decreased burn out among employers.” (

It also may be surprising to some people that are still hiring people in a traditional way, but the country’s leading companies are aleady switching over almost exclusively to telecommuting. According to, 93% of Deloitte employees work from home, along with 85% of Cisco’s, and 70% of Intel and Pricewaterhousecoopers, among many others. And these employees are happier! According to the Wall Street Journal, “Workers like the option of working from home. The Wall Street Journal reported that a 2007 survey by Kenexa Corp., a recruiting firm, revealed 70 percent of workers took pride in working from home. The poll, which surveyed about 10,000 U.S. workers, also showed 73 percent of telecommuters were satisfied with their company”

Had you ever considered that this model could help your company save an extraordinary amount of money, and provide you with the best Avaya employees you’ve ever had?

Think about it… The professionals are much easier to find than those within driving distance. And it’s much more likely that they have the certifications you are looking for. They make great employees who are proud to work for you and loyal to the company. You don’t have to pay benefits, or invest in more overhead… And your clients wouldn’t even be able to tell they are not at the desk across the hallway, unless you’d like to share that with them. It’s a win-win for everyone, well worth exploring.

Jacki Torres is CEO of LatAm Connex, a firm that recruits, filters, and interviews the most exceptional fully bilingual and highly skilled IT professionals from Central and Eastern time zones of Latin America and the Caribbean, and connects them with the US companies that believe in serving their clients with high quality services at excellent prices while bettering the lives of their own employees. These extraordinary employees save companies on between 30-75% every month. Avaya is one of their specialities.